HN
cart (0)
products
about
blog
trade
stockists
testimonials
contact

Terms and Conditions

Product Information

All products are hand made so please allow for slight variations from lamp to lamp. Sizes of lamps will be accurate but the designs may vary very slightly. Every effort has been made to show a true likeness of the colour and brightness of the lamp. With every photograph it comes out a little different. The lamps are cream when switched off and give a cosy golden glow when switched on. By reading this you understand that the colour may vary slightly from the photograph shown. We recommend ordering samples of wallpaper and fabric to be sure of the colour before you order full rolls or metres.

Pricing

Prices are all shown inclusive of VAT. Prices displayed throughout this website were accurate at the time of publication and may change at any time.

Payment

The shop enables you to purchase securely online. Secure card payments can be made via Shopify Payments (Stripe) or Paypal. When I receive your order, the payment will be processed and debited from the account. 

Purchase of Products

When you place an order you will be sent an acknowledgement by email. I will contact you if there are any problems with your order. You may cancel your order within 7 days. If the item has been dispatched simply return it to us for a full refund.


Postage and Packaging

As all lamps are made to order please allow 2-3 weeks maximum for delivery. In most cases it won't be that long. If you need an emergency delivery please email and I will make every effort to get it to you in time....there's every chance! Before dispatch of orders payment must be accepted and billing/delivery address verified. For deliveries of one or two lamps we use Royal Mail. Larger orders will go by Parcelforce usually. 

We can ship anywhere in the world and our shopping cart will have a go at estimating the costs for you BUT if it deviates from the actual costs a lot we will contact you to discuss.

Returns

I want you to be 100% happy with your product and enjoy it for many years to come. If you are not or if you have ordered extra  wallpaper rolls that you didn't need you are welcome to return them to us within 28 days of your receipt of goods. Please return to the address below.

I will refund the original credit/debit card used for the purchase within 48 hours of receiving the returned items. The refund will include the full value of the items returned but excluding the original delivery charges. I will not accept returns after 28 days from receipt.

Suite 1, Burlees House, Hangingroyd Lane, Hebden Bridge, HX7 7DD